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Salesforce Knowledge


What is a capability of Salesforce knowledge? Choose 2 answers

A. Knowledge automatically creates a solution for each new article.B. Knowledge uses data categories and roles to make articles visible to specific users.C. Knowledge only allows a single article type across all data categories.D. Knowledge allows an organization to share articles with partner portal users. Discussion: Knowledge will make articles of interest available to users. Also it allows your company to share info with outside users.

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