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Salesforce Knowledge Module


What is a capability of Salesforce knowledge? Choose 2 answers

A. Knowledge automatically creates a solution for each new article.

B. Knowledge uses data categories and roles to make articles visible to specific users.

C. Knowledge only allows a single article type across all data categories.

D. Knowledge allows an organization to share articles with partner portal users.

Discussion: Knowledge allow the company

to make available various article to certain users.


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