Salesforce and Outlook Integration
Which step must a system administrator take before users use the Salesforce for Outlook client?
Choose two answers
A. Run a first time synchronization for each user.
B. Assign users to Outlook configurations.
C. Specify user's Outlook synchronization folders.
D. Select syncing direction and conflict behavior.
Discussion: To get the sync going you have to decide if its Salesforce to Outlook or vice versa. Also you need to indicate what happens if there is a problem. In addition to that You need to configure the users in Salesforce to the Outlook profiles.