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Salesforce and Outlook Integration


Which step must a system administrator take before users use the Salesforce for Outlook client?

Choose two answers

A. Run a first time synchronization for each user.

B. Assign users to Outlook configurations.

C. Specify user's Outlook synchronization folders.

D. Select syncing direction and conflict behavior.

Discussion: To get the sync going you have to decide if its Salesforce to Outlook or vice versa. Also you need to indicate what happens if there is a problem. In addition to that You need to configure the users in Salesforce to the Outlook profiles.

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